Workshop: Prototyping new services and measuring impact (French)

In this practical workshop we will apply a prototyping kit (beta), developed by the J. Armand Bombardier Foundation, that aims to envision new services and evaluate their expected organizational and social outcomes. There are currently few such tools available for service ideation and design. Prototyping with a diversity of individuals within our organizations stimulates a culture of innovation and learning. It helps us to target the diverse needs of users we wish to reach, encourage internal innovation processes, and better assess deployment strategies in order to meet desired outcomes. Find out more about this prototyping kit and help us improve it before it launches in 2019.


André Fortin, J. Armand Bombardier Foundation

André Fortin is a creative facilitation and social innovation consultant. A psycho-sociologist with a master degree in Communication (complexity, rites of passage, self learning), he has worked with organizations in Quebec and France for 27 years. His focus is on processes of innovation and collaborative approaches (design thinking, lab, co-creation). His collaborative and rigorous perspective is predicated upon the collective intelligence of the group and the diversity of the individual. Through facilitation, teaching, and design of didactic tools, he uses creative methods to attain meaningful results. He is Social Innovator in Residence at the J. Armand Bombardier Foundation, instructor at the Université du Québec à Montréal, and a multi-disciplinary artist. André coordinated the Practical Guide on Impact (“Guide pratique sur l’impact”) launched last May, and blogs at


Ode Belzile, J. Armand Bombardier Foundation

Ode Belzile is Director of Philanthropic Initiatives at the J. Armand Bombardier Foundation. With a background in Communications, she works with diverse cultural and community organizations in Quebec and Ontario. She joined the J. Armand Bombardier Foundation in 2008 where she focuses on philanthropic practices and organizational capacity, such as her work on L’Entremise de Philagora which launched in 2011.